Privacy Policy

1. Who This Policy Covers

This Privacy Policy applies to:

• The MGEMS Marketing website (mgemsmarketing.net);
• Our software platform and client sub-accounts at app.mgemsmarketing.net (the "Platform"); and
• Any related communications (email, SMS) sent by us.

This policy is operated by MGEMS Graphics & Printing LLC, doing business as MGEMS Marketing ("we," "us," "our").

2. Information We Collect

Information you provide directly:

• Account registration details (name, email, phone number, business information)
• Payment and billing information (processed securely through our payment processor — we do not store full card numbers)
• Content you upload to your Platform account, including your own contacts, client data, and business information
• Communications you send us (support requests, form submissions, survey responses)

Information collected automatically:

• IP address, browser type, operating system, and device information
• Pages visited, time on site, referral source, and general usage patterns (via Google Analytics — see Section 3)
• Cookies used to maintain your session and preferences

Information related to Platform use:

• Usage data related to your subscription plan (messages sent, calls made, contacts stored) for billing and rebilling purposes
• Data your clients or contacts submit through forms, funnels, or automations you build on the Platform

3. Google Analytics & Cookies

We use Google Analytics to understand how visitors use our website. This tool uses cookies to collect standard log information and usage behavior in aggregate form. Data generated (including your IP address) is transmitted to and processed by Google. We do not use analytics tools to identify individual visitors personally, and Google does not link this data to your identity across other services on our behalf.

You may disable cookies through your browser settings. Doing so may limit some website functionality.

4. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Platform and your Account
• Process subscription billing and usage-based charges
• Communicate with you about your Account, service updates, and support
• Send SMS and email communications you've opted into (see Section 6)
• Improve our website and Platform based on aggregate usage trends
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations

5. How We Share Information

We do not sell your personal information. We share information only in these circumstances:

• Service providers: Third parties that help us operate the Platform (payment processors, email/SMS delivery providers, hosting providers, analytics tools). These providers are contractually limited in how they may use your data and cannot sell or transfer it independently.
• Legal requirements: If required by law, subpoena, or to protect our legal rights, or in cases of suspected fraud or intellectual property violations.
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
• With your consent: Any other sharing will only occur with your explicit authorization.

6. SMS Communications

By providing your phone number, you consent to receive SMS communications from MGEMS Marketing, including account updates, service notifications, and promotional offers. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

We do not sell, share, or transfer SMS opt-in data or phone numbers for third-party marketing purposes. Your phone number is used only for the communications you've consented to, except as required by law.

If you use our Platform to send SMS to your own clients or contacts, you are independently responsible for obtaining proper consent from those individuals in compliance with TCPA and other applicable regulations.

7. Data Security

We use industry-standard security measures to protect your information, including encrypted data transmission and secure storage through reputable third-party infrastructure providers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your Account is active or as needed to provide the Service. Upon account termination, we may delete your Content in accordance with our retention practices, subject to legal requirements. You are responsible for exporting any data you wish to keep before cancelling.

9. Children's Privacy

Our website and Platform are not directed at, and we do not knowingly collect personal information from, anyone under the age of 13 (or the applicable minimum age in your jurisdiction). If we learn we have inadvertently collected such information, we will delete it promptly. Our Service is intended for business use by individuals 18 and older.

10. Your Privacy Rights

Depending on your state or country of residence, you may have additional rights regarding your personal information, which may include:

To exercise any of these rights, contact us using the details in Section 13. We will respond in accordance with applicable law (e.g., CCPA/CPRA for California residents, or equivalent state privacy laws).

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted here with an updated "Last Updated" date. Continued use of our website or Platform after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

Questions about this Privacy Policy or your personal information:
MGEMS Marketing
3068 State Route 27 STE 6, Kendall Park, NJ 08824-1649
info@mgemsmarketing.net · (855) 275-6436
mgemsmarketing.net/contact